book tickets FAQs

We're very much the same special place for the whole family to conjure up incredible memories together, so ahead of your adventure, we wanted to share with you all the ways we’ll be keeping you safe whilst you’re at GreenWood Family Park this summer.

Pre-book Online

Bonus! You’re going to have a bit more of the park to yourself as we’ve reduced the number of tickets available each day so expect to see fewer guests around. This does however mean that all tickets will need to be purchased online and in advance of any visit.

Season Pass Members - Online Booking

Because we’ve reduced the number of tickets available each day, it’s really important that as a pass holder you book your entry online before you arrive. We really don’t want to disappoint anyone so make sure you head to the bookings section on our website and select the pass holder ticket option to guarantee your admission.

Expired Pass Holder

We’ve already got it covered! If your pass expired during the period of closure, we have automatically extended it. All the information you’ll need is right here: Season Pass Extensions

Contactless entry

As hugs aren’t on the cards at the moment, we’ll have to welcome you a little different to how we’d like. First up, just queue following the footprint markers on the floor. Once you reach our admissions booth it’s super simple and swift... Just swish your wand or present your booking barcode for scanning which can be found on your confirmation email either as a print out or on your phone, whichever is easiest for you.

Contactless Payments

If it’s good enough for the Queen, then it’s good enough for GreenWood and wherever possible, we’re encouraging contactless payments throughout the park. But, don't forget the pennies for our tractors, diggers and ride photos.

Mask up like a Superhero

You're likely to see the team sporting face coverings or behind screens at till and admission points, but we promise they're still the very same, friendly bunch you know and love! Our Rollercoaster is the only activity where a face mask is required (age 16+). We ask that all age 11 and over wear a mask in our indoor areas including the toilet facilities and Acorn Gift Shop. 

Wash your paws!

We’ve installed plenty of Hand Sanitiser stations around the park so you can use them as often as you like.

Sparkly Clean

We’ve always prided ourselves on having the highest of hygiene standards but more than ever we’ll be going above and beyond to make sure the whole park is cleaned to a super duper level throughout the day.

Keeping apart

Naturally we're adopting social distancing and have popped up signage and floor markings so you don’t need to worry about bringing a ruler! There will also be limited seating available but it makes for the best excuse to pack up the picnic blanket - and we’ve still got take-away food being served up including our famous and locally produced hotdogs and burgers to keep those hunger pangs at bay!

Safety team! Assemble

For additional peace of mind, we will check our brilliant team are feeling fit, well and safe to work before they start their shift and will maintain the strictest of hygiene standards throughout. As we’ve already mentioned above they’ll also be wearing appropriate face coverings.

Read more about what we’re doing to keep you safe >
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GreenWood
Y Felinheli, Gwynedd
© 2021 GreenWood Family Park. All Rights Reserved.
Continuum Attractions is committed to achieving the highest standards of Health & Safety to all its visitors and employees. We are proud of the processes, systems and procedures we have in place across our business. Health & Safety is much a part of our company culture as our dedication to delivering unique experiences in memorable locations.