Access Statement - GreenWood Family Park SpookWood is coming to GreenWood
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Access Statement

Read our Access Statement 

Our access statement details all accommodations we make at GreenWood to ensure all our guests have a great day out. We have partial disabled access, providing a full, fun and educational visit each year for our many disabled visitors.

The Park has many areas fully accessible to either assisted or powered wheelchairs, including the Woodbarn Cafe & Play, Acorn Gift Shop, Birthday Party Room, toilets, boardwalks and slate paths.

GreenWood is, however, an Adventure Park and there are certain areas/rides and activities which a disabled visitor will find it difficult or impossible  to access. In addition there are height and age restrictions in place on some activities and rides. In advance or on the day of your visit, GreenWood staff will be only too happy to help with queries.

We have two wheelchairs which can be used by our visitors for their day out. It is best to ring before you come and book this in advance.

Ride Assist

We recognise that some visitors require additional assistance in order to be able to fully enjoy their visit to the Park. There are some who may have difficulties in queuing for long periods of time. This may be due to difficulties in understanding the concept of queuing, having problems with every day social interaction, have a limited capacity to follow instructions or to understand the emotional feelings of others or may become agitated or distressed having to wait for extended periods of time. Our ‘Ride Assist’ service is available on our supervised rides only. For further information visitors should quote ‘Ride Assist’ on paying their admission. They will then be directed into the Acorn Gift Shop where they will be asked for some basic information and provided with wristbands.

Please note:- Proof of entitlement may be requested at the time of admission.

Due to covid measures in place to adhere to social distancing rules, we do not have a disabled access route to our Green Dragon Roller Coaster.

Carers

Carers supporting visitors with disabilities go free. We welcome one carer per paying visitor. ‘Carer’ is a ticket option on our website when booking, so this can all be done in advance of your visit to secure your entry time slot. You will be asked to present ID on arrival to us if you select Carer as a ticket type.

For Carer entry, we would accept any of the following:

 

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Continuum Attractions is committed to achieving the highest standards of Health & Safety to all its visitors and employees. We are proud of the processes, systems and procedures we have in place across our business. Health & Safety is much a part of our company culture as our dedication to delivering unique experiences in memorable locations.